Return Policy

Shipping and Returns

SHIPPING POLICY

UNITED STATES (48 CONTIGUOUS STATES)
The cost for shipping is calculated. Most orders are shipped within 1-2 business days and will arrive in 3-7 days using LTL Freight Carrier. Two day or Next day shipping may be selected for an additional cost calculated at the time the order is placed.

CANADIAN CUSTOMERS
Customer is responsible for Canadian taxes and duties when shipping to Canada addresses.

SHIPPING CONFIRMATION EMAILS
We will send you a shipping confirmation email when all or part of your order is shipped that will include the LTL Freight Carrier tracking info.

RETURN POLICY

If you are not satisfied with your Drift Hero Product, you may return the UNUSED item within 30 days from order date for a refund or replacement.

To qualify for refund or replacement, unused products must be returned in their original packaging with all tags, stickers, and product accessories attached.

Return Process:

• Contact Drift Hero LLC at info@driftherousa.com to obtain an RA number.
• Provide us with your order information and reason for the return.
• Returns must include the issued RA Number on the box and will not be accepted without this number.
• Then return your Unused product, in its original box with all tags, accessories, manuals, stickers, and accessories within 30 days of the purchase date for an exchange or refund.  
• Non-defective returns will be charged a 20% restocking fee.
• Returns without the complete original packaging will not be accepted.
  Shipping and handling is non-refundable except in the case of defective merchandise.
• Shipping and insurance for returned merchandise must be pre-paid by the customer via LTL Freight Carrier.
• Please allow 4-6 weeks from the date we receive the return for credit check. This refund will be less your original shipping fee as well as the 20% restocking fee.

Please ship all return merchandise to the following address:

Drift Hero LLC
Attn:Returns Dept
RA# ________________
164 E Center Street, North Salt Lake, UT 84054

PLEASE NOTE
The information contained in this website is for general information purposes only. The information is provided by Drift Hero LLC, and while we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Drift Hero LLC makes no guarantee of pricing or availability and can at our discretion, cancel or revoke orders at any time before delivery of product.(s)

In no event will Drift Hero LLC be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Drift Hero LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation of their use and/or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Drift Hero LLC takes no responsibility for, and will not be liable for, any incorrect information contained therein or the website being temporarily unavailable due to technical issues beyond our control.