Poor customer service. Getting really tired of being ignored.
I did get the correct part and they shipped it very quickly.
Parts Available
Financing Available
Customer Service
Got this was fun at first till I started having problems with my chain falling off which was weird cause I tensioned it good , then my link fel off the chain and now I don’t know what to do
Chain and sprocket broke in the first 15 mins of ride. Now waiting on parts.
Hi Lewis. That is unusual. Very sorry about that. The good news is that we have parts and tech support and will get you up and running always. Thank you for your patience. We will make sure you are taken care of.
Overall its a well built toy. I upgraded the controller and throttle. NOW ITS A FORCE TO BE RECKONED WITH.
The bike has been great. My son loves it. However, the customer service is even better.
During the first week of riding master link on the chain came off. I reached out to the company and they sent a new one that day under warranty. Happy to see there are some businesses left with good morals.
I’m 12 years old and I’ve been doing everything with this bike , although it felt slow after a while it is very good at off-roading. Just a bit small
Poor customer service. Getting really tired of being ignored.
Fast shipping on replacement charger.
I did get the correct part and they shipped it very quickly.